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- Strategic Business Leader with a Master's in Business Administration, successfully founded and grew EBH Growth LLC and MB Trade Corp, enhancing client satisfaction and operational efficiency by over 30%.
- Proven Entrepreneurial Expertise in increasing broker client base by 500-600% at MB Trade Corp within a year, alongside expanding workforce due to growing business needs.
- Operational Management Excellence at Mobicom Corporation, overseeing a large team of 400, implementing new protocols that led to a 25% improvement in customer service quality.
- Sales and Customer Service Mastery, achieving a 110-120% exceedance of sales targets consistently at Mobicom Corporation and reducing customer complaints by 20% through effective problem resolution strategies.
- Innovative Marketing and Team Management at Party Nail & Spa, where strategic initiatives led to a 35% increase in sales revenue and a 12% boost in customer traffic through successful promotional campaigns.
- Award-Winning Professional Impact, recognized as the Best Employee of the Year at Mobicom Corporation, and recipient of multiple accolades for outstanding contributions to the telecommunications sector.
- Multilingual and Culturally Proficient Communicator, significantly improved English proficiency to an advanced level, enhancing international business negotiations and cross-cultural interactions.
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